You can now get your medicines at your doorstep in Dubai


Home-delivery of medications is a feature that will provide added comfort to patients.

Free medication delivery service Dawa’ee will be available for patients who visit the Dubai Health Authority (DHA) hospitals and health facilities.

The DHA said that patients who have a valid prescription from a DHA health facility and are Emiratis or have a valid ENAYA or SAADA health insurance programme, are eligible for this service. They can log onto the DHA website and request for the home delivery service. They need to provide a preferred date of delivery, last appointment details and customer information.

Humaid Al Qutami, director-general of the DHA, said: “Patient centric care and patient convenience are important priorities of the DHA. Over the last few years, pharmaceutical services across the DHA has seen a shift towards smart technology and smart pharmacy. We aim to continue in that direction. Home-delivery of medications is a feature that will provide added comfort to patients, particularly those who require medicines on a regular basis to treat conditions such as diabetes and high blood pressure, the elderly and people of determination.”

Dr Ali Al Sayed, director of the pharmaceutical services department at the DHA, said: “We are proud to offer this service to our patients. We constantly aim to further improve patient experience and comfort, we now have five smart pharmacies that has helped not only patients but also has made the system more efficient and has helped pharmacists as well. The addition of the home-delivery service will help provide patients with added convenience.

Al Qutami thanked Dr Mohamed Kouta, general manager at City Pharmacy; Dr Atif Amer, CEO of Modern Pharmaceutical Company; Dr Azza El-Sueisssy, executive manager at Pharmatrade; and Dr Stephan Stauffer, general manager at Arabian Ethicals, for their sponsorship and support towards the Dawaee initiative.



We Are Not The Biggest,
But That's What Makes Us The Best

From the start, we made an ethical promise to maintain the same professional levels of service with every one of our partners and customers. Because we understand that in business, professionalism means ‘care’. Realistically, it meant we’d never be the biggest. Strategically, it meant we could be the best.

With our partner-centric, personalized-solution approach supporting the global life-sciences industry with the most efficient market-access solutions, we champion our customers throughout every aspect of the supply chain, focusing to make each step of the way as efficient as possible for all parties.

The expertise of the highly qualified team of pharmacists at Arabian Ethicals matches the standards we expect from our products, ensuring every aspect of the company is of the highest quality.

We apply the same standards when serving hospitals, pharmacies, health centers, and private clinics throughout UAE, using years of experience and strategic planning to assist our partners with all aspects of operation.Our services cover regulatory requirements, marketing & advertising, innovative distribution networks, product launches, and obtaining the regulatory approvals required for bringing drugs into the market.

Major product areas:

Analgesics | Antibiotics | Anti-inflammatory | Anti-pyretic | Cardiovascular Herbal
| Hormones | Hypolidemics | Vitamins & mineral supplements

Our animal health division occupies a strong market position due to its long- standing role in marketing animal health & care products.

With highly qualified eterinarians at the helm working closely with customers and suppliers, the division possesses a unique blend of expertise that makes us excel in identifying and satisfying customer needs. By adopting this creative, professional marketing approach, the animal health division can provide high-grade products that enhance the health of farm & companion animals while maintaining standards of operations, customer service, and ethics that exceed customer expectations.

A dedicated team of sales and marketing professionals is geared to respond to our customer’s changing market needs and drive increased market share, while investments in many supply-chain innovations have improved our delivery performance.

It’s these investments in excellence that have made us a hallmark distribution service, poised to fulfill the uture needs of trusted partners by delivering longterm value to customers, partners, employees, and shareholders.


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